With Respect for People, Nature, and Society
TRUEWORK Facility Solutions has integrated the principles of Corporate Social Responsibility (CSR) in accordance with ISO 26000:2010 into its business activities and operations. Recognizing that these principles are essential for its long-term development, the company focuses on employee health and safety, environmental protection, customer satisfaction, community engagement.
This policy aligns with the company's values of responsibility, integrity, transparency, efficiency, and innovation. The company's management team is committed to:
- Implementing the CSR policy at all levels and areas of the company’s activities.
- Strictly adhering to applicable laws and fully implementing standards, policies, internal guidelines, and relevant procedures, as well as other requirements arising from voluntary agreements the company subscribes to and accepts.
- Engaging in open, two-way communication with stakeholders to identify and record their needs and expectations.
- Providing a healthy and safe working environment for its human resources, partners, and every visitor.
- Protecting human rights and providing a working environment of equal opportunities, without any discrimination.
- Continuously striving to reduce the environmental footprint through the implementation of responsible actions and preventive measures according to Best Available Techniques.
- Cooperating with and supporting the local community to contribute to the sustainable development of the local areas where it operates.
To fulfill these commitments, TRUEWORK Facility Solutions voluntarily designs and implements related programs and sets strategic priorities focusing on the following areas:
Corporate Governance
- Achieving positive financial results.
- Implementing a system of sound corporate governance.
- Evaluating and managing business risks to safeguard shareholder interests.
- Developing processes and taking measures to enhance transparency and prevent and combat corruption.
Service Provision
- Optimally and comprehensively satisfying customer needs.
- Investing in research and development to provide new, high-quality products and solutions with added value.
- Expecting responsible business behavior from suppliers and partners.
Human Resources – Occupational Health and Safety
- Respecting and supporting internationally recognized human rights.
- Applying fair compensation, meritocracy, and equal opportunity policies for all human resources, without discrimination and with respect for diversity.
- Offering opportunities for development through continuous education and systematic evaluation of human resources.
- Providing a healthy and safe working environment.
Environment
- Applying the principle of prevention in environmental management.
- Taking systematic actions to minimize environmental impact.
Local Community
- Being supportive of the local community and responding sensitively to issues that concern it.
- Developing a close relationship based on dialogue and cooperation.
- Designing and implementing actions that address the community’s basic needs in employment, development, education, health, environment, and culture.
- Encouraging volunteering and supporting initiatives for the sustainable development of the local community.
For all the above key areas, TRUEWORK Facility Solutions sets specific CSR objectives, which are evaluated annually for their effectiveness and revised when deemed necessary. The policy, performance results, program implementation, and achievement of objectives are reviewed annually during the system’s annual review.
